Frequently Asked Questions
Find answers to common questions about Convertels and our services.
Convertels works with all hotel types, including city hotels, resorts, chain hotels, and boutique properties. We develop tailored targeting strategies and advertising campaigns for each type. Our goal is to deliver conversion-focused digital solutions that align with each hotel's location, guest profile, and seasonality.
To boost direct bookings, we implement Google Hotel Ads, Meta campaigns, advanced conversion tracking, user experience optimization, and targeted campaigns that reduce OTA dependency. Funnel analysis helps us identify drop-off points in the booking process and strengthen conversion points.
Yes, it is possible to attract guests without relying solely on OTAs. Through direct booking strategies, loyalty campaigns, remarketing, and pricing advantage policies, we encourage guests to book via your hotel website. This reduces commission costs and increases profit margins.
Integrating these three systems ensures data consistency. Your call center, reservation team, and marketing department all access the same data, allowing: Full visibility of customer history across departments No missed sales opportunities Faster and more accurate reporting
We manage all campaigns through accounts opened in your name. By combining data from Google Ads, Meta Ads, and Hotel Ads with conversion reports, we clearly show which ads generate how many bookings. This transparent approach eliminates unnecessary spending.
The minimum budget depends on your hotel's location, target market, and season plan. Generally, a monthly budget of €1,000–€1,500 is recommended to launch an effective campaign. When managed with the right strategy, this budget is optimized to deliver high ROI.
Google Hotel Ads: Visible when a guest compares prices and is close to booking. Meta Ads (Facebook/Instagram): Effective for brand awareness and interest generation. At Convertels, we combine both platforms to generate demand and achieve visibility that converts into bookings.
During off-season: We analyze the target audience's travel planning behavior Launch early booking and special offer campaigns Generate demand with emotion-driven creatives Additionally, local market targeting and influencer collaborations provide extra booking flow.
Call center reporting allows: Measurement of missed calls and response times Tracking agent performance Analysis of calls that didn't convert to sales This data is used to implement strategic improvements that increase sales opportunities and enhance customer experience.
Analysis Request: Fill out the analysis form on our website. Preliminary Meeting: Evaluate your hotel's goals and current situation. Strategy Development: Prepare a tailored digital "prescription" for your hotel. Setup and Management: System integration is completed and advertising campaigns are launched. Reporting and Optimization: Performance is monitored regularly and optimized for better results.