Hotel Call Back Remarketing
Boost Your Reservations with Call Back Remarketing
Call Back Remarketing is an innovative, conversion-boosting solution developed exclusively by Convertels for hotel call centers. To implement this system, your hotel's CRM and reservation software must be provided by Convertels. This is because the solution synchronizes these two cloud-based systems to work seamlessly together.
What is Call Back Remarketing?
- •This system leverages advanced conversion data to analyze the behavior of users who have interacted with your CRM and reservation platform but haven't completed their booking — even though they are highly likely to do so.
- •Segments are defined by specific rules
- •The CRM system automatically triggers the process
- •The lead is assigned to the most suitable call center agent for an outbound call
How Does It Work?
- •The system processes potential guest data
- •The agent receives prior information and an alert about the lead they will call
- •The agent starts the conversation prepared and with a clear objective
- •The call is conducted with a high probability of conversion
- •Benefits:
- •Reduced preparation time before calls
- •Contact with the guest at the right moment
- •Extra bookings without any additional ad spend
Why is it Effective?
- •Call Back Remarketing is:
- •Built on real human behavior analysis
- •Designed with insights from both the guest's and call center agent's perspective
- •Proven to increase sales success with precise timing and targeted communication
- •This is not just a technical solution — it's a behavioral model that maximizes your reservation potential.
Exclusive & Professional Implementation
- •Call Back Remarketing is a unique Convertels service, developed through years of hotel marketing and call center experience. Despite its complex infrastructure, it delivers a simple, conversion-focused experience for your hotel.
Don't Miss Reservation Opportunities
Use Call Back Remarketing
Call your most promising potential guests at the right time, convert them without extra ad spend, and rapidly increase your booking rates with Convertels' Call Back Remarketing.